{"id":8350,"date":"2026-02-20T13:00:00","date_gmt":"2026-02-20T11:00:00","guid":{"rendered":"https:\/\/info.bienvu.ch\/?page_id=8350"},"modified":"2026-02-20T13:00:00","modified_gmt":"2026-02-20T11:00:00","slug":"hotline","status":"publish","type":"page","link":"https:\/\/info.bienvu.ch\/en\/services\/hotline\/","title":{"rendered":"Assistance et Support"},"content":{"rendered":"\n
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Assistance et Support<\/h1> <\/div>\n<\/div>\n\n
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En cette p\u00e9riode de confinement il est important que votre informatique fonctionne parfaitement.<\/p>\n

BIENVU INFORMATIQUE vous propose un service d’assistance \u00e0 distance et par t\u00e9l\u00e9phone.<\/p> <\/div>\n<\/div>\n\n

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\n facile, pratique et super efficace! <\/div>\n<\/div>\n <\/div>\n <\/div>\n
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\n ETAPE 1 <\/div>\n<\/div>\n\n
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\n \"T\u00e9l\u00e9charger \n <\/div>\n \n \n
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\n T\u00e9l\u00e9charger le programme de contr\u00f4le \u00e0 distance <\/h3>\n <\/div>\n \n <\/div>\n\n
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\n \n \"Version <\/a>\n \n <\/div>\n \n \n
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\n Version macOS <\/div>\n \n <\/div>\n \n <\/div>\n <\/div>\n
\n \n
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\n \n \"Version <\/a>\n \n <\/div>\n \n \n
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\n Version Windows <\/div>\n \n <\/div>\n \n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n<\/div>\n <\/div>\n
\n \n
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\n ETAPE 2 <\/div>\n<\/div>\n\n
\n
\n \n \"Appelez <\/a>\n \n <\/div>\n \n \n
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\n \n Appelez le 022 552 20 21 <\/a>\n <\/h3>\n <\/div>\n \n <\/div>\n\n
\n
\n

du Lundi au Vendredi<\/p>\n

de 9h \u00e0 12h<\/p>\n

et de 13h30 \u00e0 18h30<\/p> <\/div>\n<\/div>\n <\/div>\n

\n \n
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\n ETAPE 3 <\/div>\n<\/div>\n\n
\n
\n \"Un \n <\/div>\n \n \n
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\n Un informaticien vous assiste pour r\u00e9soudre votre probl\u00e8me <\/h3>\n <\/div>\n \n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n","protected":false},"excerpt":{"rendered":"

Assistance et Support En cette p\u00e9riode de confinement il est important que votre informatique fonctionne parfaitement. BIENVU INFORMATIQUE vous propose un service d’assistance \u00e0 distance et par t\u00e9l\u00e9phone. facile, pratique et super efficace! ETAPE 1 T\u00e9l\u00e9charger le programme de contr\u00f4le \u00e0 distance Version macOS Version Windows ETAPE 2 Appelez le 022 552 20 21 du […]<\/p>\n","protected":false},"author":29,"featured_media":0,"parent":4634,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-8350","page","type-page","status-publish","hentry","has-post-title","has-post-date","has-post-category","has-post-tag","has-post-comment","has-post-author",""],"yoast_head":"\nAssistance et Support - BIENVU INFORMATIQUE<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/info.bienvu.ch\/services\/hotline\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Service d\u2019assistance informatique \u00e0 distance et par t\u00e9l\u00e9phone\" \/>\n<meta property=\"og:description\" content=\"Facile, Pratique et Super Efficace! 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t\u00e9l\u00e9phone.<\/p>\nfacile, pratique et super efficace!\nETAPE 1\n<img src=\"https:\/\/info.bienvu.ch\/wp-content\/uploads\/info.bienvu.ch\/sites\/8\/2020\/10\/teamviewer_quicksupport-1024x576-480x270.jpg\" width=\"480\" height=\"270\" title=\"T\u00e9l\u00e9charger le programme de contr\u00f4le \u00e0 distance\" alt=\"T\u00e9l\u00e9charger le programme de contr\u00f4le \u00e0 distance\" srcset=\"https:\/\/info.bienvu.ch\/wp-content\/uploads\/info.bienvu.ch\/sites\/8\/2020\/10\/teamviewer_quicksupport-1024x576-480x270.jpg 480w, https:\/\/info.bienvu.ch\/wp-content\/uploads\/info.bienvu.ch\/sites\/8\/2020\/10\/teamviewer_quicksupport-300x169.jpg 300w, https:\/\/info.bienvu.ch\/wp-content\/uploads\/info.bienvu.ch\/sites\/8\/2020\/10\/teamviewer_quicksupport-1024x576.jpg 1024w, https:\/\/info.bienvu.ch\/wp-content\/uploads\/info.bienvu.ch\/sites\/8\/2020\/10\/teamviewer_quicksupport-150x84.jpg 150w, https:\/\/info.bienvu.ch\/wp-content\/uploads\/info.bienvu.ch\/sites\/8\/2020\/10\/teamviewer_quicksupport-768x432.jpg 768w, https:\/\/info.bienvu.ch\/wp-content\/uploads\/info.bienvu.ch\/sites\/8\/2020\/10\/teamviewer_quicksupport-120x68.jpg 120w, https:\/\/info.bienvu.ch\/wp-content\/uploads\/info.bienvu.ch\/sites\/8\/2020\/10\/teamviewer_quicksupport-640x360.jpg 640w, https:\/\/info.bienvu.ch\/wp-content\/uploads\/info.bienvu.ch\/sites\/8\/2020\/10\/teamviewer_quicksupport-1536x864.jpg 1536w, https:\/\/info.bienvu.ch\/wp-content\/uploads\/info.bienvu.ch\/sites\/8\/2020\/10\/teamviewer_quicksupport.jpg 1600w\" sizes=\"(max-width: 480px) 100vw, 480px\" \/> <h3> T\u00e9l\u00e9charger le programme de contr\u00f4le \u00e0 distance <\/h3>\nETAPE 2\n<a href=\"tel:0225522021\"> <img src=\"https:\/\/info.bienvu.ch\/wp-content\/uploads\/info.bienvu.ch\/sites\/8\/2020\/10\/phone_call-1024x576-480x270.jpg\" width=\"480\" height=\"270\" title=\"Appelez le 022 552 20 21\" alt=\"Appelez le 022 552 20 21\" srcset=\"https:\/\/info.bienvu.ch\/wp-content\/uploads\/info.bienvu.ch\/sites\/8\/2020\/10\/phone_call-1024x576-480x270.jpg 480w, https:\/\/info.bienvu.ch\/wp-content\/uploads\/info.bienvu.ch\/sites\/8\/2020\/10\/phone_call-300x169.jpg 300w, https:\/\/info.bienvu.ch\/wp-content\/uploads\/info.bienvu.ch\/sites\/8\/2020\/10\/phone_call-1024x576.jpg 1024w, https:\/\/info.bienvu.ch\/wp-content\/uploads\/info.bienvu.ch\/sites\/8\/2020\/10\/phone_call-150x84.jpg 150w, https:\/\/info.bienvu.ch\/wp-content\/uploads\/info.bienvu.ch\/sites\/8\/2020\/10\/phone_call-768x432.jpg 768w, https:\/\/info.bienvu.ch\/wp-content\/uploads\/info.bienvu.ch\/sites\/8\/2020\/10\/phone_call-120x68.jpg 120w, https:\/\/info.bienvu.ch\/wp-content\/uploads\/info.bienvu.ch\/sites\/8\/2020\/10\/phone_call-640x360.jpg 640w, https:\/\/info.bienvu.ch\/wp-content\/uploads\/info.bienvu.ch\/sites\/8\/2020\/10\/phone_call-1536x864.jpg 1536w, https:\/\/info.bienvu.ch\/wp-content\/uploads\/info.bienvu.ch\/sites\/8\/2020\/10\/phone_call.jpg 1600w\" sizes=\"(max-width: 480px) 100vw, 480px\" \/> <\/a> <h3> <a href=\"tel:0225522021\"> Appelez le 022 552 20 21 <\/a> <\/h3>\n<p style=\"text-align: center;\">du Lundi au Vendredi<\/p> <p style=\"text-align: center;\">de 9h \u00e0 12h<\/p> <p style=\"text-align: center;\">et de 13h30 \u00e0 18h30<\/p>\nETAPE 3\n<img src=\"https:\/\/info.bienvu.ch\/wp-content\/uploads\/info.bienvu.ch\/sites\/8\/2020\/10\/callcenter-operator-1024x576-480x270.jpg\" width=\"480\" height=\"270\" title=\"Un informaticien vous assiste pour r\u00e9soudre votre probl\u00e8me\" alt=\"Un informaticien vous assiste pour r\u00e9soudre votre probl\u00e8me\" srcset=\"https:\/\/info.bienvu.ch\/wp-content\/uploads\/info.bienvu.ch\/sites\/8\/2020\/10\/callcenter-operator-1024x576-480x270.jpg 480w, https:\/\/info.bienvu.ch\/wp-content\/uploads\/info.bienvu.ch\/sites\/8\/2020\/10\/callcenter-operator-300x169.jpg 300w, https:\/\/info.bienvu.ch\/wp-content\/uploads\/info.bienvu.ch\/sites\/8\/2020\/10\/callcenter-operator-1024x576.jpg 1024w, https:\/\/info.bienvu.ch\/wp-content\/uploads\/info.bienvu.ch\/sites\/8\/2020\/10\/callcenter-operator-150x84.jpg 150w, https:\/\/info.bienvu.ch\/wp-content\/uploads\/info.bienvu.ch\/sites\/8\/2020\/10\/callcenter-operator-768x432.jpg 768w, https:\/\/info.bienvu.ch\/wp-content\/uploads\/info.bienvu.ch\/sites\/8\/2020\/10\/callcenter-operator-120x68.jpg 120w, https:\/\/info.bienvu.ch\/wp-content\/uploads\/info.bienvu.ch\/sites\/8\/2020\/10\/callcenter-operator-640x360.jpg 640w, https:\/\/info.bienvu.ch\/wp-content\/uploads\/info.bienvu.ch\/sites\/8\/2020\/10\/callcenter-operator-1536x864.jpg 1536w, https:\/\/info.bienvu.ch\/wp-content\/uploads\/info.bienvu.ch\/sites\/8\/2020\/10\/callcenter-operator.jpg 1600w\" sizes=\"(max-width: 480px) 100vw, 480px\" \/> <h3> Un informaticien vous assiste pour r\u00e9soudre votre probl\u00e8me <\/h3>\nTARIFS\n<p style=\"text-align: center;\">100 Frs\/heure, par tranche de 15 minutes.<\/p>","_links":{"self":[{"href":"https:\/\/info.bienvu.ch\/en\/wp-json\/wp\/v2\/pages\/8350","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/info.bienvu.ch\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/info.bienvu.ch\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/info.bienvu.ch\/en\/wp-json\/wp\/v2\/users\/29"}],"replies":[{"embeddable":true,"href":"https:\/\/info.bienvu.ch\/en\/wp-json\/wp\/v2\/comments?post=8350"}],"version-history":[{"count":0,"href":"https:\/\/info.bienvu.ch\/en\/wp-json\/wp\/v2\/pages\/8350\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/info.bienvu.ch\/en\/wp-json\/wp\/v2\/pages\/4634"}],"wp:attachment":[{"href":"https:\/\/info.bienvu.ch\/en\/wp-json\/wp\/v2\/media?parent=8350"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}